Limited return policy

Our limited return policy coverage extends to 21 days from the date of receiving the order (based on shipment tracking information). During this time of 21 days, and only during this time, to receive a refund a product must be returned in new condition without any comestic or operating damage. If the mentioned criteria is met the customer will receive a credit back on their order minus a 20% restocking & handling fee and any shipping costs incurred above what the customer may had paid at the time of order.

Our shipping address for qualified returns:

  MoveFactorX   

 109 Michigan St NW, Suite 421 

 Grand Rapids, MI 49503

 (we highly recommend to ship with a tracking number)